Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Mast sharing query

If O2 and Vodafone are now mast sharing, what implications does that have on service, for example... a) if O2 was experiencing signal issues at a certain location, would that mean Vodafone would experience them too?b) if 2 networks are using the same...

Resolved! Delivery

How do I track an order due for delivery today via myO2 Thanks.

Data tariff question

Hello, I was wondering if there was a tariff that specializes in data MB. I don't usually call or text on my iphone, but i would love to spend my tariff mainly on internet usage on the go. If anyone has any idea or thought about this, I would kindly ...

11 pasword reset text messages...

Just ended a online chat with a customer advisor, and afterwards I was spammed with 11 text messages saying that my myo2 account password had been reset, plesae use this new password. The online chat was requesting my PAC codes, not a password reset....

Resolved! Staff Accounts

Hi, Does anybody know the number for Staff Accounts? Thanks

Letter

..of thanks. If I send a letter of thanks to the Slough address, will it reach the person in the UK Call Centre? Or should I write elsewhere? Thanks

Receiving and sending texts, phone calls and signal

Hello, is anyone having trouble with sending and receiving texts, as well as problems with phone Calls? I've found most of my text messages won't send until the 3rd go and I'm often not receiving messages at all or until hours after they were sent. A...

Resolved! Canceling my contract & Stopping contract temporarily

I've seen a noticement that"If you cancel before my contract has ended, we'll need 30 days' notice, and you may have to pay a charge." I wonder how much the charge is. I guess it depends on when I cancel my contract. If so,e.g. 24 months contract, bu...

CAN SOMEONE EXPLAIN

When i ring my mates i usually always get through to them, but sometimes i get an automated voice saying "This persons number is no longer in use", then it works an hour later.... 02 have a really bad test network coverage, it's a crap network IMO I ...

gold early upgrade

hi, there used to be an option for gold early upgrades, now can only see refresh option, and it wants £189 to upgrade my phone, how do i go about getting gold upgrade, as it should be free due to my high volume of spendregards

O2

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