Other Products and Services
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Billed unknown Text messages from 87111

Hi, Has anyone else had unknown texts messages from a number 87111. I only noticed these when I checked my bill tonight and they are premium rate texts at £1.25 each. I have not suscribed to any services and always ensure my safety with regards to my...

Anonymous by Not applicable
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Resolved! Amazon Fire text messages being converted and CHARGED to multimedia messages

I am disgusted with the complete lack of customer support I have received, over christmas I sent out numberous text messages on my amazon fire phone wishing my friends and family a merry christmas. As I have unlimited text messages as part of my pack...

Anonymous by Not applicable
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Resolved! Delivery To My Local Store.

Hi Everyone,If I upgrade to a new phone online via O2 website in the Shop section, can I get the new phone delivered to my designated local O2 store for me to collect there instead of it being delivered to my own home address?If I can, how do I do th...

Anonymous by Not applicable
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Resolved! SCAM WARNING JAN 2015

Dear ............................. We are contacting you today with regard to the following device(s) which are linked to your O2 account and monthly mobile plan.Mobile Number: .........................Monthly Plan: O2 600 24 month £37.99 per monthIn...

Anonymous by Not applicable
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Resolved! No network coverage

Anyone got any suggestions on how to cope with such poor network coverage? I am getting no coverage most of the time. It has got so bad that I don't even bother taking my phone out with me any more as it drains the battery so quick trying to find a s...

Anonymous by Not applicable
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Ordering Online.

Hi Everyone,I'm trying to order and upgrade my iPhone through the O2 website.I've got to the checkout and I've been trying to use the click and collect section. When I select the O2 store I want to collect it from, I keep getting this message coming ...

Anonymous by Not applicable
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Resolved! Things you've bought ??

On my latest bill I have payments for things I bought29 Jan 15 £1.66005 Feb 15 £1.66006 Feb 15 £1.660 Can I have explanation what is this? Because I have never bought anything for sure.Also how to complain about that to o2 servise because I can't fin...

Anonymous by Not applicable
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o2 Data Breach - ICO Notified

O2 have confirmed that the Information Commissioners Office have been notified about the email scam regarding the vat issue "out of courtesy" following press interest from The Register.Light the touchpaper and boom. ..... off you go everyonehttp://ww...

Anonymous by Not applicable
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O2 Broadband and Static IP

Hello,We have had an O2 broadband connection installed with a static IP. The static IP is a /32 address and the subnet mask is 255.255.255.255. We are going to gonnect a VPN device which required the IP and default gateway be on the same subnet. So I...

Anonymous by Not applicable
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Resolved! un-locking a O2 sony phone.

Hi, I am about to finish my contract for two years with O2 with my current Sony Xperia LT30.How do I get it unlock? can O2 customer service give me a code to un-locked it? what is the best way to get it done?Thank you

Anonymous by Not applicable
  • 3047 Views
  • 8 replies
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