Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Portrush - no mobile internet coverage after 12 noon

Dear O2, Any chance of installing another mast in the Portrush area right now? Due to holidaymakers and high smart phone usage (so O2 Coleraine tell me), my internet connection is non-existant from 12noon to 12midnight. It only works for sure in the ...

Problem using Priority Moments in Currys

I tried to use the Priority Moments app in Currys today to buy an iPad. The offer is for £30 off a spend of £400 or more. The Terms & Conditions state that the offer excludes iPhones but makes no mention of other Apple products. The code failed as th...

O2 Priority

Are O2 priority offers a scam? Whenever I try to use one in a shop, despite good wifi the message that “priority is not available, sorry” always comes up. To get round this I use offer now at home, so it is saved on screen for later. Today I notice y...

Is 4G coverage planned for Moray Coast

I recently enjoyed a 4G signal, whilst visiting family in the Central belt of Scotland. As I only get a 2G signal most of the places in my area or sometimes no signal I was wondering if anyone knows if O2 plan to upgrade their coverage in my area?

How do I close my email account?

I have an old O2 email account which I no longer use. It is set up to forward email to my new email address. I want to close the O2 email account but I can't because I'm no longer an O2 customer. I called customer services, asked them to delete the a...

INTERNET

I need internet on my laptop for a couple of months only, anything O2 can offer

Signal strength

Hi wondering if I could possibly get a reply here about the poor signal strength in my area, Chatteris, cambridgeshire, PE16 6.Now on the network coverage section of the O2 website it states signal for making and receiving calls is very good, and on ...

Resolved! fitbit not delivered

I claimed my fitbit charge that came free with my new phone. I got an email saying it had left the warehouse on 26th but nothing has anyone else had this?I have a tracking number in the email but the apps and website make it impossible to track my or...

trying to contact chat for over 2 hours!!!

is it normal to wait 2 hours for someone to speak to on chat!!! when I try phoning 202 from my mobile I get nearly through then get cut off feeling a little annoyed now tried to start a conversation @ system: at 13:05:52 its now system: at 15:02:23

O2 "out of credit" texts waking me up in the middle of the night!!!

Last month I asked via Web chat for o2 to stop sending me texts in the middle of the night (03:38 last month) to tell me that I'm "out of credit." I was told that it was not a problem and they would switch this function/facility off. Guess what?........

O2

Forum Posts