Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

status.o2.co.uk - NEW FUNCTION

How many times do we hear people say that the status checker at status.o2.co.uk is hopelessly wrong?Well o2 have listened. If you enter in a postcode and the signal you are getting is not what the status checkers says, click on the blue I DISAGREE bu...

Resolved! Online shop error

Hi all,I'm currently in Ecuador and my phone has finally decided to pack it in. Basically because it's gone wrong so many times and been sent in for repair so many times, I'm now utterly fed up with it. I've tried to purchase a new phone from the onl...

Roaming: Why O2 UK can't be like O2 Germany

Apparently (if I'm getting this right), if you're a German O2 customer, for EUR1.99 you do get something similar to what we get here with O2 Travel (50MB daily limit in EU/EEA), but not just that - for the same EUR1.99/day you get a daily data allowa...

For your security, we can't issue more codes to you today. Please call an agent.

Since yesterday morning I have been receiving the error message For your security, we can't issue more codes to you today. Please call an agent.This is in the last part of the checkout process. I have been trying to buy an Iphone 6 Plus. after receiv...

Resolved! DDS 30%

Hi, I already have an O2 refresh account and just realised I could have 30% discount with DDS. Can I have applied now?

Resolved! Will 4g sim work in iphone4s

hi, I would like to know if a 4g sim will work in an iPhone 4s. I know the 4s is not 4g ready so I just need to know will it pick up 3G as an ordinary sim would. I am just about to sign up to a sim only deal for 12 months and have a choice between a ...

Resolved! Moving

Moving from O2 to carphone warehouseI'm with O2 using a sim only contract ( I have my own iphone )I want to get the new samsung but the desks in carphone warehouse are so much better, more data, free gift, cheaper set price for fone.If I move but sti...

Paying Refresh Device & Airtime bills via IVR (202) now live!

An update on O2 refresh payment methods Very recently O2 Refresh customers started to have the option to pay their bil online but until now they couldn't do it over the phone without speaking to an advisor. This has now changed! So no need to wait fo...

Resolved! 4G in Aberdeen

I keep only getting 4G in certain places. When am on union street, Aberdeen's main street, I don't get 4G at all, I get gprs. Can you tell me why that is?Thank you

Resolved! Android network unlock problem

Hi Before directing me to the online form, I've read the sections on how to unlock a phone from the O2 network.It's a slightly special problem. I bought an Amazon Fire phone (runs an android fork), which is locked to O2.I can't install any Google app...

O2

Forum Posts