Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 156524 Views
  • 147 replies
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Resolved! Rewards voucher not arrived - no one at O2 cares

Hi Can O2 please help. I ordered a £10 Amazon voucher on 6 January and still nothing has arrived. I did an online chat 2 weeks later and they said to phone the call centre. I phone the call centre on the 24th January and they said there was nothing t...

Anonymous by Not applicable
  • 2712 Views
  • 10 replies
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Resolved! Employee discount

Trying to apply employee discount as working for Lloydsbanking group but the email link says there is a problem and not working

Angela23 by Level 1: Joiner
  • 303 Views
  • 1 replies
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Incorrect charges

My latest bill includes an unusual extra charges for messages to an 0067 mobile number. This turns out to be the international code for Ethiopia. I don't know anyone in Ethiopia. In fact I don't know any Ethiopians at all. How to get O2 to look into ...

GWT by Level 1: Joiner
  • 188 Views
  • 1 replies
  • 0 kudos

Resolved! Wifi extra on underground

Hello I cannot connect to wifi extra on the underground. Reading the O2 guides, they state that it happens automatically but I keep getting asked for an identity number. Where can I find these details? Thanks

Apdturner by Level 1: Joiner
  • 507 Views
  • 1 replies
  • 0 kudos

Accessory order / cancelling.

I’m a buyer for non UK shoppers. I order things which then get sent around the world, usually USA. I ordered a phone case online, next day delivery shown on the page. 20 minutes later I receive an email, telling me it’s out of stock. No way to cancel...