Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Charges in EU

I have a pay as you go service and need to contact people in Netherlands and GreeceIs there any programme in O2 that would charge me less??thanks

Anonymous by Not applicable
  • 1 replies
  • 0 kudos

Resolved! O2 calling to O2

Hy all. I have got a question. I have O2 monthly contract and I have unlimited text and call between other O2 user. So, My girlfriend also has this service and she is going back to Hungary for holiday. I would like to inquery about can I still call h...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos

Resolved! online account hacking

Hello, please can someone help me? I believe someone has been looking at my emails and phone bill online. Is there any way of telling who has logged on to my account and how many times they have.I would be extremely grateful.

Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Resolved! Lost signal

Over the last two days, the signal in North Yorkshire at TS9 6JE seems to have disappeared - the Live Network update reports no fault, yet it's affecting everyone in our house on O2. Anyone out there know what's going on?

Anonymous by Not applicable
  • 7 replies
  • 0 kudos

lost phone

sent my 5th s3 in for repair and guess what o2 have lost it it was delivered on the 22nd and dont know where it is now so after hours on the phone they decided to send me a replacement but a nice man called alan from returnes n repairs surgested i tr...

Anonymous by Not applicable
  • 11 replies
  • 0 kudos

Mobile broadband Top-up page not working

HiI'm using a 3G dongle (e160) to connect to the internet. It is connected through a router expressly designed to use this particular dongle.The router is called the DrayTek Vigor 2820Vn.I have used the following settings :PPP Client Mode : EnableAPN...

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Resolved! New O2 Boostbox installation issues

Good morningI have been having issues with my O2 signal in our new home and so the account team have supplied a Boostbox (aka alcatel lucent 9361 v2).I connected this up yesterday via a Belkin N600 DB router and after 24hrs the signal light is still ...

Anonymous by Not applicable
  • 9 replies
  • 0 kudos

Resolved! Calling from Mauritius?

I am on holiday in Mauritius. Have an iPhone 4S on pay monthly. Can send & receive txts but only on MTML network but cannot make or receive calls on any available network? Have registered on Emtel as O2 advise on web and reset network settings but no...

Anonymous by Not applicable
  • 3 replies
  • 0 kudos