Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Help with my account

Nees to pay the outstanding balance of my account so i can upgrade and also nees a replacement sim card for my other phone [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

JBL Flip 4 speaker won't charge

Got a few jbl flip 4 speaker with my s8+. The speaker won't charge and I don't know who to contact about getting a repair or replacement. Whenever I've tried to contact O2 or JBL I'm just given the run around. I've even tried Samsung but to no avail.

Resolved! Live Chat not working?

live chat has not worked for weeks.... has this servcie been stopped.

Resolved! Live Chat & Unlock Device portal

Why is Live Chat not available? I have been trying for 2 days to contact someone. Calling phone number results in very long wait - I gave up. Unlocking Phone site is also not available for the last 2 days.

Resolved! Delivery Options

HelloI want to change my delivery to collect in your local store but I have no idea how I could do that.Could you tell me?Thanks

No reply from creditrefferals 02

I took a sim only contract out amd cancelled it 2 days later (which is within the cooling of period). However the agent put down that i cancelled ot after my cooling of period. I spoke with 02 and they have acknowledged their mistake. They told me th...

SIM showing as invalid (stopped working)

I have an O2 prepay SIM which has stopped working/will not accept a top up. It was a replacement for a previous faulty SIM and was sent to me less than 6 months ago. I can supply the phone number if necessary (but don;t wish to do so on an open forum...

Resolved! Returning Incorrect items received

I ordered a 1metre and 2metre Apple Lightning to USB Cable but was sent a 1metre and 0.5metre.I therefore need to return the 0.5 cable to then hopefully be sent the correct size. I've tried contacting o2but they couldn't give me any info on where and...

O2 Priority for Manchester O2 - The Stranglers

Why are tickets available for all other O2 venues but not the O2 in Manchester to see The Stranglers 31 March 2018?

Unable to connect to Cloud (Sky) using 02 account at my local Pub

HiI use a Pub in Cheadle Stockport which has a My Cloud (now Sky?) connection, my Laptop (Windows), and Phone and Tablet (Android), all used to automatically connect using my O2 Hotspot Account. Now, I'm guessing, but I suspect that Sky have changed ...

O2

Forum Posts