Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Website fault stops me buying phone

Hi, I keep trying to purchase the Samsung J5 2017 as a Pay as you Go for £169.99. As I understand it, this is an offer price only available this weekend.Spent 3 hours yesterday going round in a circle, entering payment details, seeing the payment pro...

Anonymous by Not applicable
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Resolved! O2 Wifi connection problem

I recently changed devices from Sony Z3 Compact to Sony XA1. Whenever I now try to connect to 02 Wifi when I am 'out-and-about' I get a connection problem stating that I have to have cookies and java script enabled on Chrome App when I try to log int...

Anonymous by Not applicable
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Resolved! Boost Box

Why is it so hard to get 02 to connect a phone to my boost box that cost £150 from 02. The phone number in question was connected until the phone got upgraded and a new sim card.It just impossible to get anybody to understand.

Anonymous by Not applicable
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Resolved! Family discount

Can anyone please help I have tried to apply my family discount but the message I get back is the numbers are not valid I have 4 devices with o2 I upgraded 2weeks ago I have tried on chat but they are useless just keep telling me to text the number h...

Kerri80 by Level 1: Joiner
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sales - outbound team - customer service

I am writing to you to raise an issue about Mobile (Pay Monthly) at O2 on November 8th, 2017.spoke to eina on Wednesday she offered me Samsung galaxy note 8 for £38 a month £30 upfront unlimited text/minutes 10gb data was told i would receive on Frid...

Anonymous by Not applicable
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  • 4 replies
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Is chat down?

I have been trying to get on chat since yesterday, just keeps saying checking for an available agent? Anyone else having this problem?

Anonymous by Not applicable
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Resolved! Porting O2 to O2

I'm a current pay monthly O2 customer, whose contract is nearing the end.I've found a good deal on O2, at a third party, online.I've heard , unlike other networks,O2 allows to port the number to the new O2 connection taken from third party.(ie O2 to ...

Anonymous by Not applicable
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Resolved! insurance

can i cancel my phone insurance online or whats the quickest way to do it ? thanks

Anonymous by Not applicable
  • 2803 Views
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