Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
I am trying to make an isnurance damage claim on my phone but cant get through to customer services to get the records for the first and last time I used my SIM card. I also need proof of purchase and my IMEI number. There is no email to write to and...
My DHL shipment was collected lastnight now says delayed and contact o2 problem is you can’t contact o2 with this current condition
Hi guys. I need to remove Data bolt on from my account. How can I do it? Thanks
I am trying to cancel my O2 phone insurance but keep being told to ring but dont want to as this is not an emergency, can you help ?
I had geek squad with the car phone warehouse and now o2 have ended their contract what happens to this insurance?
Hello my bill is very high I wo want payment plan and a nuw sum
I have opened a Disney plus account with O2 as they sent me an email to get free 6 month trial.I’ve managed to open and account, but when they sent me a link to activate it. It’s saying the redeem code has already been used, so Although I can log int...
Hi I want to return my phone which I received a few days ago but due to there being no customer service at the moment I have no idea what to do? Will 02 honour a longer cooling off period do you think? Thanks
Hi does anyone know if live chat is unavailable at this time? As I need to ask about extra payments made to my account before I upgrade but can't see live chat. Thank you
When I ordered my pay monthly sim only deal I entered a PAC code from my old phone service in order to bring my old number here to o2. This was last Thursday evening and it is now Wednesday morning and the number still hasn’t change. I’ve submitted a...
