Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Cancelled contact

My mind is change so please my sim is not received .Mind change policyMy sim contract is cancelled

Galaxy Watch LTE

I've recently bought an unlocked version of the galaxy watch LTE in hope that o2 release an esim in the near future which is compatible with it. Spoken to some operators and did say that it would be coming soon,any chance any one knows the expected d...

Resolved! claiming free headphones

I've just upgraded my phone and it mentioned I can claim for a free set of headphones. How do I do this or do they automatically send them?

Faulty JBL T500BT Wireless Over-Ear Headphones

I recently bought JBL T500BT Wireless Over-Ear Headphones in march. They worked great for 3 months and then suddenly they stopped working. I keep pressing the power button. Sometimes they do switch on and connect but then switch off quickly. The char...

Removing a bolt on

I can’t remove thre travel bolt on - on my account. Can anyone help. ?

Extra selected is wrong

I had selected a SIM deal last night so that I could get Netflix on extra for 6 months. Didn't realise its only for Disney+Is this the case or is there a way to get Netflix or Prime instead?

Volte

hello . I have samaung s20 plus 5g . Im on 4g in grimsby . And when i do a call . The data switch to 3g . Ita should be volte why is thi?

Resolved! Accidental damage insurance

Hi, I've got the accidental damage insurance and I've dropped my phone, Huawei p20 pro. The screen is fine, but the glass back is shattered - who should I contact to sort this out?Many thanks,Michael

Resolved! Age restrictions

Remove age restricted websites. Lost credit card.

Broken speaker 🔈

Hello I would like some help regarding my device and how to claim damage as I have full insurance and does it cost if I claim or is it free to claim to have this issue fixed? what is the procedure many thnaks

O2

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