Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! add code%20for%20family

how to apply code for family o2 open discount?

Refund

Just wondering how long it takes for a refund?The phone was sent back on the 28th June and recieved by o2 Tuesday the 30thJune. You unable to get hold of o2 on phone and there is no online service available just yetMany thanks

Resolved! live chat

im wondering why noone is answering live chat - are there certain hours they work as i cant find this information

Resolved! Phone

Hi does anyone know of o2 let you just get a phone and pay it of without the airtime as I have lost my phone but still pay the contract as I didn’t have insurance but need a new phone.

Samsung buds

hi people. Can someone help me? I am meant to get free Samsung buds with my s20. I have not received them or any way of claiming them. Do I need to do something??

Retrieving verification text messages

Hi I used to be with o2 and am with a different provider now, I have been locked out of my Instagram account because I no longer have my old o2 number which registered with that account, is there anyway I can have access to that number again for just...