Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Samsung S20 O2 recycle offer

I upgraded to a Samsung S20 in store today and I've decided to use O2 recycle for my old phone. There is an extra £100 available for recycling as part of upgrading but I don't know how to make sure the recycling order is linked to my new purchase. I ...

Refresh upgrade plan

Hi, I just went through the Refresh upgrade option, i just logged into my account to check my bills and i was captured by that "upgrade now, we'll pay the rest of your contract" message and so i went for it. Now, though, after having spotted that i'm...

Resolved! Requesting a PAC code and can not get through to 202!

I seem to have come to a dead-end! I have requested for a PAC code by texting 65075 and the message back says to call 029891 - this number when called FAILED so I then called 202 and this number Failed to connect.I am using my mobile to call and have...

Jo-Co by Level 1: Joiner
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Reporting network faults

How can I report a network fault to O2 without using a telephine because they are 'closed'? Which is a tiny bit ironic for a communication industry...

JerryPS by Level 1: Joiner
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Resolved! Cold calls starting with 0208068xxxx

Hi guys,I am getting non stop calls beginning with the above landline number.It is either ambulance chasers or people trying to get me to invest in stocks!Has anyone else suffered the same?Have complained to ICO.org.uk

Ot1111111 by Level 1: Joiner
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Tried to transfer number but it didn’t work and now my new phone is acting up

So I joined O2 recently and along with my plan I got a new phone, everything was going well, I’d transferred my old number from my old service provider with the PAC code and it was all sorted, but then I accidentally used my old SIM from my old provi...

How I rective my o2 number?

Hi. How I reactive my o2 number? xxxxxxxxxxxxx Thanks [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Manlio by Level 1: Joiner
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