Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 91328 Views
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 8536 Views
  • 15 replies
  • 1 kudos

Netflix offer

Hi, I upgraded my phone last week and received 6 months Netflix and a tablet. I have tried several times to redeem the Netflix offer and it just keeps telling me I'm not eligible! I've tried it on wi-fi and mobile data. Can anyone help? Thanks.

Dannie by Level 1: Joiner
  • 1236 Views
  • 15 replies
  • 0 kudos

Netflix

I entered new number and verification code, thought I had then logged into Netflix account as it said I was eligible for 6 months offer, realised after I had put in the right email address for Netflix account but had put in an old password, when I we...

Netflix Offer and Verification Codes

Hello, I purchased a contract and transferred my phone number to my new phone the week before Christmas. With this new contract, I got a free Netflix Offer and I have had trouble redeeming this. I have been to the O2 shop about the issue, but they ke...

Shauna by Level 1: Joiner
  • 1878 Views
  • 10 replies
  • 0 kudos

Resolved! Huawei Tablet Redemption

Hi Everyone, I just wondered if anybody had the link to claim the free Hauwei tablet when you purchase the phone? I was given the card and when I logged on the first time, it said I had to wait 30 days to redeem it... I have waited 30 days and in tho...

Shannon by Level 1: Joiner
  • 1405 Views
  • 12 replies
  • 0 kudos

Resolved! O2 abroad

My phone is showing 4G with a local service provider in Canada. However the speed is equivalent to the old ‘dial up’ broadband. Friends are with Vodaphone and using the same local service provider and have expected 4G speed - why is my phone performa...

BGT1 by Level 1: Joiner
  • 418 Views
  • 3 replies
  • 0 kudos