Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

employee discount scheme

hello. i am signed up to the employee discount scheme where i receieve 25% of my airtime bill each month. i am upgrading my phone, will i have to re apply to this or will it discount automatically?

Resolved! Paperless

I was wondering if all correspondence is now via email or if anything arrives in the post anymore?

Wh-1000xm3 free headphones. Has anyone received yet?

Hi. Was wandering if anyone has received the Sony wh-1000xm3 or equivalent headphones from pre ordering the Xperia 1 ii? It now been 28 days from release and heard nothing. Only the confirmation from exertis.

Change email - already in use?

When changing my address, I realised my email address is misspelt (wondered why I never got any emails from O2!).When I’ve tried to change it, it states that email address is already in use? Can anyone advise how I correct my email address? I have no...

Email problems

Im not receiving emails from last night

Bad behaviour can I lock a child's phone remotely

Is it possible to lock my daughter's phone remotely

Resolved! Cancelling Disney +

How do you cancel Disney plus?

Claiming my free gift

Hi can any one help me please? Im trying 2 claim my free gift off but cant find where i have to claim them from. Does any one know how i do this please?

Resolved! Student discount on O2 refresh not working

Hi there,I’ve recently upgraded my device, and I wanted to use my 20% student discount on my Airtime Plan (it’s part of the O2 Refresh thing). However every time I text my discount code to 61202 (as it is instructed to do so) it pops up as it being a...

Resolved! Free Sony headphones offer

I can't find a link to claim the free Sony headphones that I was promised when I got my phone. I've waited 2 weeks as told by O2 but now all info is gone. Can anyone help please? Ta

O2

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