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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Accidental damage insurance

Hi, I've got the accidental damage insurance and I've dropped my phone, Huawei p20 pro. The screen is fine, but the glass back is shattered - who should I contact to sort this out?Many thanks,Michael

Michael1 by • Level 1: Joiner
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Broken speaker 🔈

Hello I would like some help regarding my device and how to claim damage as I have full insurance and does it cost if I claim or is it free to claim to have this issue fixed? what is the procedure many thnaks

Visual voicemail

I have recently changed my sim only plan and the visual voicemail has stopped working. Tried:Airplane modeSwitch offCan’t get through to O2. Help pls!

QueenP by • Level 1: Joiner
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Resolved! Cancel insurance

How the hell do I cancel my insurance ? I’ve paid the phone off now and bought one outright so I don’t need the cover anymore!Going round in circles on their app ! So frustrating ! help!!

Resolved! Voicemail

Hey guys a little help of you could.. I have a number blocked on my phone bit they are still able to leave voicemail, its spamming from one of the big energy companies ..is there a way to stop them leaving voicemail completely?

Resolved! Activating conference calling

Hi all,I want to activate conference calling on my phone. I've tried calling and the system hangs up on me "as my call is not urgent". I've tried to use the my o2 chat option to get in touch with customer service and whenever I try to start a new cha...

SunnyK by • Level 1: Joiner
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Amazon Music Cancellation Not Worked

I cancelled the amazon music extra 2 months ago but it hasnt cancelled it with amazon. It doesn't show as an extra anymore either in MyO2. I want to upgrade to the family version with amazon but they can't until O2 cancel it. Can anyone help?

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