Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! iPad

Hello , I was attempting to purchase an iPad however they took £20 out of my bank account for confirmation however I haven’t got no confirmation email or nor have I confirmed I still wanted the iPad because the website went blank and it said I could ...

Maria17 by Level 1: Joiner
  • 271 Views
  • 2 replies
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Resolved! My bill

Hi, I was with virgin mobile and got changed over to yourselves. I was told I could upgrade and get rid of the phone so I just decided to cancel the whole contract. I then have to keep paying g £21.50 for the phone through virgin as I still have a lo...

SH7 by Level 1: Joiner
  • 215 Views
  • 1 replies
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Resolved! moblie

can you tell me if my contract has been canceled 

Akira2 by Level 1: Joiner
  • 147 Views
  • 1 replies
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Resolved! update my dob

Made a mistake during registration, how could I change the DOB? Using your help center, it suggests to me to find the ‘edit’ button for dob updating. Could not find it.

Yikai by Level 1: Joiner
  • 205 Views
  • 1 replies
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Rolling contract

What options are there for me - I want to change my contract but do not want a new phone I am out of contract and my charges are spiralling

Susan26 by Level 1: Joiner
  • 227 Views
  • 1 replies
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Disney Plus Extra

I redeemed Disney Plus as my free extra back in April 2024 and the account activated fine, but I've been trying to turn off the auto renewal and weirdly the extra is not showing up on my extras list on the O2 site or on the My O2 app. I have tried fo...

Shaq72 by Level 1: Joiner
  • 505 Views
  • 3 replies
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Delivery

Hi! I am waiting to recieve my new device, but the delivery slots the delivery company keep giving me are no use as i work on the time slots given. They won't let me have it delivered to a neighbour, or collect it from a collection point or have it l...

82 by Level 1: Joiner
  • 340 Views
  • 2 replies
  • 0 kudos