Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Sim swap now can’t make or receive calls

Sim swap now can’t make or receive calls. Swapped out the old sim with the new one and thought it was fine until I tried to make a call. Local network says everything’s fine and it’s only since I have done the sim swap

Natalie13 by Level 1: Joiner
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Resolved! Amazon music

Picked this as an extra but I already have an account. I assumed I could cancel my Amazon music subscription and start a new one? I have 7 days left to activate my Amazon music with 02 but 21 days left on my subscription with Amazon. If I can cancel ...

DaniL17 by Level 1: Joiner
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Resolved! Chip

Hi ! I ordered my chip to be delivered at home and so far it hasn't arrived, I've already paid for the first one and nothing from the chip arrives.

Tata32 by Level 1: Joiner
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Resolved! Payment method

Hi am trying to set up my mobile as my payment method and keep getting error message when trying to purchase a app from App Store its accepecting my payment method on my apple id but not letting use it much help appreciated

Danxsx by Level 1: Joiner
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renting video on amazon prime video

Cannot rent movie on amazon prime video. Amazon says payment declined and that my amazon prime video payment method is not set up it directs me to settings in amazon. When I go there its says I'm paying through )2 and directs me to O2. When I get to ...

JLow by Level 1: Joiner
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Resolved! Number Change

Hi all maybe a silly question but does anyone know if i can keep my sim but... change my number!? Or if i change my number can i transfer my data ect as just renewed my tariff!? 類

Resolved! Useless website

I have been trying for days to cancel my subscription for audible for weeks. It diverts me to o2 to manage the payments. It tells me to go to acvounts but I cannot for the life of me find whete to cancel that extra. Meanwhile o2 are charging me for s...

Helpme31 by Level 1: Joiner
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