Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Issues with the O2 Recycle website

I'm interested in upgrading my current phone to the iPhone 13 using the O2 Recycle option, but I cannot complete a quote as I cannot answer the question around removing iCloud/Find my iPhone (the drop down is not enabled for selection). Nor can I act...

Resolved! Lost number

I don’t know my number I have throw the paper from the packet and the sim is not activated

Klaountio by Level 1: Joiner
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Resolved! cancelled transaction

Hello. I've been trying to order Samsung Galaxy s21 ultra 5g from Affordable Mobile but I've been told that o2 has declined my order. Could you please tell me the reason?

Justyna4 by Level 1: Joiner
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iPhone 13 Fraud

I had a scammer access my account and order an iPhone 13 to be delivered to an address in Nottingham. I have spoken to 2 people in customer service and tweeted o2 UK all have said the order is cancelled but it is still showing as to be dispatched tom...

Mano_J by Level 1: Joiner
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Dishonesty

Hi I did send u msgs here I did call so many times why u peoples are cheaters is this the customer service so u doing with every one same I did bought the watch then return the next day u guys received the watch but still charging me my actual conrta...

Rana111 by Level 1: Joiner
  • 786 Views
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Resolved! Scam calls

For the last few weeks I’m receiving scam or silent calls all from O2 numbers. I’m wondering firstly, how did they get my number considering I generally don’t give it out and don’t get regular scam calls until now and secondly, why are they coming fr...

COVID discount scam

Hi anyone else receiving scam texts and calls saying O2 are going togive you 40% discount for being loyal customer during the pandemic. Involved one heads up text, followed by a code text and then a very insistent caller telling me to check my texts ...

Y1STR by Level 1: Joiner
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Resolved! Emergency

My o2 isnt working and they have shut my device down but ive paid my bill any advice? I cant call or use my o2 to contact them

Xxxie by Level 1: Joiner
  • 560 Views
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