Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
Hi Can someone please help me? I am no longer with O2, I switched in August to another provider but I am still getting texts and emails from O2 as if I were still a customer of theirs. I tried to unsubscribe from the email but it said they still need...
I've ordered a new phone and was expecting it to arrive this morning, but DPD tried to deliver it to somewhere else entirely. O2 have somehow managed to scramble my address (which is correct in my account details), so street name and village name hav...
Well I ended up taking the galaxy flip Z 52 quid a.monthly charge, I have been with 02 for 6 plus years and this year the service was so bad I tried to complain about it no one bothered. I have upgraded but wish I had not o ha e been joined in to a 3...
Hi,I have called through to customer support 3 times with around a 30min in queue only for the call to be ended!My signal over the last 2/3 months has deteriorated into nearly non existent! Full 4g signal means nothing as there is no data being trans...
I cracked my screen at work. So called o2 insure to put a claim in. To my shock I was told they had no phones to replace my Samsung s20 with and no alternative replacements. I asked how and why they just said no stock. I asked when they would be back...
Why can't I receive sms messages on wifi calling?
The activation code does not work for my Disney Plus 6 months free subscription
We used to have a good mobile signal at WF4 2PF in West Yorkshire. From about 6 weeks ago it is difficult to find anywhere in the house where we can use our phones - a Samsung galaxy A9 and an old Nokia. Other people on O2 visiting have the same prob...
How difficult will it be to change my current phone
Hi I’ve been paying monthly payment for years now for a phone/sim that I don’t even use, I had to change number for personal reasons .. can I just cancel the direct debit from my bank if the the phone is paid off and airtime is paid off ? I don’t eve...
