Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

MI5 by Level 94: Supreme
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Free ear buds

hi everyone how do I go about getting receipt for my new phone from 02 as Samsung require it for me to claim free buds tyi

Alfiep by Level 1: Joiner
  • 10 replies
  • 0 kudos

Switching to new network sim PROBLEMS, HELP!!

Hi, I've been trying to swtich providers from o2 to VOXI and I'm having a lot of trouble with the sims...here is what I've done... Turn on phone and it says "Enter Sim Card PIN" which I do, then it quickly loads and says "SIM CARD UNLOCKED". Then i t...

Resolved! Hoax message from +447436926914

Myself and a colleague at work just recieved the same message from this number. Absolutely fake and if you ever receive anything like this, even if you think it's genuine, check first! The repercussions for blindly jabbing the URL in the message are ...

Missing devise

I upgraded on the 31st January and was told my watch that I get free with my new dearer contract is out of stock and will be in contact when it's ready for collection. I then received a text to say it was ready to collect on Thursday and I went to co...

Kelly83 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Free akg wireless earbuds?

Just received my new s10+ and am very happy with it, but upon renewing I was told multiple times i would receive free akg wireless earbuds. They didnt come with the order.After talking to customer services, they say i should have recieved an email to...

Egor by Level 1: Joiner
  • 3 replies
  • 0 kudos

Useful Help Links for O2 Customers

It has been suggested that we make a thread of useful links. Hope they are of some help to members.:smileyhappy:Connecting Android Phone to Data ServicesConnecting iPhone to Data ServicesAPN Settings | Geek Squad | AndroidAPN Settings | Geek Squad | ...

jonsie by Level 94: Supreme
  • 24 replies
  • 6 kudos


How do I claim cashback, I have no letter or leaflet, no info at all on how to do this?

Mark7 by Level 1: Joiner
  • 3 replies
  • 0 kudos