Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! problems logging in to MyO2

Hi, I've been getting problems with the "My O2" webpage for many months now, since about April I believe. Basically, as soon as I login, it does so, but immediately brings up an "Oops - sorry, something appears to have gone wrong" message. (but it is...

Anonymous by Not applicable
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Resolved! New phone

I have just placed an order through o2 online and need to change the colour of the phone how do I do that?

Ruth10 by Level 1: Joiner
  • 369 Views
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Resolved! Unknown delivery date

Hi, did anyone else place an order for the Galaxy Book when it was on offer and still received no updates? I dont even know if i will ever receive it, cheers

Stmc89 by Level 1: Joiner
  • 800 Views
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Resolved! Is my mobile number being used elsewhere?

So I've had my new o2 iPhone 13 pro for just over 2 weeks. As soon as my phone got turned on I've started receiving continuous texts from a so called Samsung Verification with a 2fa code and at the end of each text is bP2ROrn3fZQ. To top it off I get...

LJ123 by Level 1: Joiner
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Resolved! Online order

I ordered a pay as you go mobile yesterday but at the end, received an error message.I received a PayPal email stating that it would take the money once confirmed but haven’t received a confirmation email regarding the order and it’s not showing up o...

Xkimx91 by Level 1: Joiner
  • 311 Views
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Resolved! O2 rewards

Hi I used £40 of my rewards on the 19th of December to get marks n spencer vouchers and it stated I would receive them via email in 5 days and I have not received them yet has anyone else had this issue and when did you receive them?

Resolved! Account lock out

Hi there Trying to either get back into an account that has locked out and won't recognise the pet name we added on set up to reset the password, or alternatively to deregister the payg sims that were associated with that account to add them to a new...

J44 by Level 1: Joiner
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Resolved! Order

Hi j am just wondering if you be able to tell me when my order will be ready to pick up

Js4 by Level 1: Joiner
  • 323 Views
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