Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Unable to open a contract

I am not yet an O2 customer. I've been at my current residence for 3 month and the building itself is only 4 months old. At my local O2 branch I've tried taking out a new contract for the iPhone 13 but I keep getting told my address isn't on their sy...

Dewald by Level 1: Joiner
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Resolved! Upgraded phone

I upgraded my phone last night online, well before 10pm for next day delivery. On the tracking, it has got as far as being processed, has been for over 18hrs now. Anyone know why maybe? Also I've upgraded, am I right in thinking I will still have my ...

Steph21 by Level 1: Joiner
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Resolved! phone replacement

im waiting on my phone replacment was due to be here between 8-12 today they came but my phone wasn't ready and he wasn't hanging around (DPD driver) im still waiting on it he said he would be here after 4 it is now 2.5 hours later im really not happ...

sorcha12 by Level 1: Joiner
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New phone not delivered

I’m not a complainer genuinely but the service I have received has been awful while trying to set up a new phone and contract. I did it all on line, as I upgraded from sim only as part a Black Friday deal. I never received the phone although my O2 ac...

Anyone1 by Level 1: Joiner
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Resolved! returns policy and website access

Anyone else have the the same problem I have had to complain in the end I purchased a phone for my daughter and got the wrong one . I wished to return the phone but there is no way of accessing the returns form on the 02 website you can find the form...

Danny10 by Level 1: Joiner
  • 709 Views
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