Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! Help getting new SIM

Hey all, I am struggling to get through to O2 support. It says there is a live chat function but I am unable to see this anywhere on the site.Unfortunately I had my phone stolen yesterday. I've bought a new phone but I can't actually call O2 to get a...

renstar83 by Level 1: Joiner
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Resolved! Phone a mobile abroad

Wondered if someone could give me some advice please. My father lives in France and has been taken into hospital. What could i do to make calls cheaper from my mobile to his please ? He would be with a French provider. Many thanks, Pezza.

Resolved! Phone Insurance

HiI am finding it difficult to find out how much the excess would be if I were to make a claim on my phone insurance? Anyone any idea?thanks.Linda Lamb

Resolved! Network outage?

I've not been able to make or receive calls or texts for the past couple of days from my house in RG7 area ( nor has my wife and daughter who are also with O2) but if we drive a mile away everything is fine. Have checked the network checker and it sa...

SteveA1 by Level 1: Joiner
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Resolved! Oppo gift offer

Hi, recently purchased a new oppo X5 on pre order, entered details to claim free gift offer, but has been declined, called retailer O2, told to re enter details, with proof of pre order. Entered emei no again but not allowed to continue ???????

Alby by Level 1: Joiner
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Resolved! Phone swap out with DPD via o2 insurance

Help please! Tomorrow I am swapping out my broken phone for a new phone via DPD on the doorstep. When speaking with the advisor they advised me to turn off my iphone location and passcode. It wasn't until after the call, I realised I ddn't ask about ...

Kimchong by Level 1: Joiner
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