Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 61716 Views
  • 0 replies
  • 0 kudos

Resolved! Inclusive Zone Bolt on vs same as an Extra

I've seen a few people have the O2 Travel Inclusive Zone on their account as a fully-fledged Bolt-On. Indeed It was referred to as a Bolt-On by the person who added it to my account, but now it's on my account it simply shows as an extra labelled "Tr...

Resolved! O2 Billing

Hi, I work for ISS and understand that I am able to get a discount from O2. how do I go about this?

ISS by Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Bill

I keep receiving a letter from O2 saying that I have an unpaid bill however I have a phone and a laptop and both are uk to date. The account number in the letter isn’t one of my account numbers and I’m concerned that someone may have used my details ...

Resolved! Free Dre headphones

I upgraded my Apple Watch to series 7 and free Dre headphones were offered. This was a couple of weeks ago, Watch arrived but no headphones. Nothing in email on order confirmation. Are they just sent out or do I have to do anything to claim them?

Jon347 by Level 1: Joiner
  • 537 Views
  • 1 replies
  • 0 kudos

Resolved! Failed Credit Check - possible address mismatch?

I'm trying to take out a £6 a month SIM only contract but I keep failing the credit check part. I called O2 sales who suggested subscribing to Equifax who run the credit checks to download my credit report. Then call Equifax to ask if they see any re...

Wilkoss by Level 1: Joiner
  • 3458 Views
  • 8 replies
  • 0 kudos

Aerial direct - help needed

So today both my wife and I made the mistake (I think) of agreeing to aerial direct in our lives. I blame new parent tiredness decision making and my wife blames me (fairly). Having now read up on them I’m really worried about what I’ve got us into a...

Rob7799 by Level 1: Joiner
  • 1079 Views
  • 1 replies
  • 0 kudos

Resolved! Travel inclusive vs O2 travel inclusive bolt on

Hello,I am going on holiday to America soon and therefore I thought I would need the O2 Travel bolt which I added to my account as I didn't seem to be eligible for the O2 Travel Inclusive Bolt On. However, I discovered that I have something called a ...

szmonkey by Level 1: Joiner
  • 1971 Views
  • 3 replies
  • 0 kudos