Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! free watch with galaxy z flip

hi i purchased a galaxy z flip phone and it states if you buy between 05/05/22 and 31/05/22 you can claim a free samsung smart watch but when i type in the email address on the o2 promotion flyer it doesnt come up and i cant find where i need to clai...

tigerlinz by Level 1: Joiner
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Resolved! Z flip free watch codd

Hi I have just purchased a Z flip and it should come with a Samsung watch does anyone know where I get the code to claim it please?It's not on my order or in my account details anywhereThanks

GD_wAles by Level 1: Joiner
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Resolved! Returning previous phone for money back

Hello,I have just upgraded to a new phone, and want to return my previous phone for an agreed money back. Is there any particular way I should do this, any particular process? Thanks in advance. Regards, Craig Stevens.

Craigo by Level 1: Joiner
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Resolved! Trying to return an item that’s not mine

I received my new contract and phone a few weeks ago. Inside my package was another customers new phone and details.I keep being told I need to ring and speak with other departments or get cut off. I took it to a shop and they can’t take it as it was...

ZoeDem by Level 1: Joiner
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Resolved! My order

Hi I ordered a iPhone 11 last week as it said it was in stock but soon as I ordered it as it was a upgrade on my phone it said it was out of stock and I am looking to know how long it’s going to be before it’s here??

Ryan_1 by Level 1: Joiner
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Resolved! Trade in & yearly Iphone upgrade

Hi there, I am currently debating about switching networks and i have a few questions. 1) I currently have a unlocked OnePlus 9 Pro. I was looking into getting a Iphone 13 Pro max, is there a trade in plan?2) Apple has a upgrade plan where you can up...

Puncake99 by Level 1: Joiner
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Resolved! Moving my Tesco mobile to my new o2

Good morning, I’m sorry to bother you but I’m new to o2 and have not inserted my new SIM card. Do I need to do this first before entering my PAC number. I’m not very good with technology so any help will be appreciated kind Regards Elizabeth Russo

ERC by Level 1: Joiner
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Resolved! Trottling

Hi I am travelling in New Zealand and have noticed my data download speed is greatly reduced to about 0.3Mbps. I have talked to O2 via the online app chat but they deny that it is their policy to trottle. My wife and and I have the same contracts and...

BillyT by Level 1: Joiner
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Resolved! A30S

HiI had a call in October to replace my phone. I was sent an A30S and had a few little problems with it, but out it down to me getting used to a new phone. However, end of last week it died on me. I have had a courier collect it today to send for rep...

Lesley01 by Level 1: Joiner
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Resolved! 0333 called

Had a call from 0333 344 6973 claimed to be from o2. Trying to sell me a tablet. Just making sure the number is legit before continuing the conversation with them.

MR08 by Level 1: Joiner
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