Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 147 replies
  • 25 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 15 replies
  • 1 kudos

Resolved! Data not working

For the last few days I haven’t been able to connect to the internet using my data at all. This is ever since I bought a bolt on for extra data as I had used 80% of my monthly allowance. I have tried rebooting the phone, swapping out the sim and trie...

Problem order

Good morning, I wanted to order a smartphone, but the system took the amount from my account and returned it at the same time. I can't order.

124 by Level 1: Joiner
  • 2 replies
  • 0 kudos


Hi I’ve just order a set of AirPods I went through the whole process, and got charged for them, but I had no confirmation email saying it had been placed. I’m not sure what I should do now

Missing order

Hi i have not received my mobile phone which ment to be delivered on 1st September! I still do not have it!? Order number is (KMMxxxxxxxxxxxxxxxxxxxx) [mod edit: please do not post order numbers on the public board. Thanks!]

Amina by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! disney +

I have just upgraded 2 phones & took out a new contract . my question is i have taken my extra on using disney + can i use my other 2 extras on disney + & stack them so giving me 18 months in total thanks

scoot6 by Level 1: Joiner
  • 9 replies
  • 0 kudos