Other Products and Services
Ask the community questions about any other products and services.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
  • 36912 Views
  • 0 replies
  • 0 kudos

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

Community_STS_PAC2.png Community_STS_1.png Community_STS_2.png
MI5 by Level 94: Supreme
  • 157098 Views
  • 147 replies
  • 27 kudos

Resolved! Sim card

I bought a smartwatch on monthly payment for my partner how do chance the sim number for his own phone number?

Gii by Level 1: Joiner
  • 202 Views
  • 1 replies
  • 0 kudos

Resolved! Upgraded phone

I upgraded my phone last night online, well before 10pm for next day delivery. On the tracking, it has got as far as being processed, has been for over 18hrs now. Anyone know why maybe? Also I've upgraded, am I right in thinking I will still have my ...

Steph21 by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Resolved! phone replacement

im waiting on my phone replacment was due to be here between 8-12 today they came but my phone wasn't ready and he wasn't hanging around (DPD driver) im still waiting on it he said he would be here after 4 it is now 2.5 hours later im really not happ...

sorcha12 by Level 1: Joiner
  • 256 Views
  • 2 replies
  • 0 kudos

New phone not delivered

I’m not a complainer genuinely but the service I have received has been awful while trying to set up a new phone and contract. I did it all on line, as I upgraded from sim only as part a Black Friday deal. I never received the phone although my O2 ac...

Anyone1 by Level 1: Joiner
  • 771 Views
  • 6 replies
  • 0 kudos

Resolved! New sim not working

Hi, I just upgraded my phone however when I put my sim in, it’s not working. Anyone know how to help?

Kindy by Level 1: Joiner
  • 234 Views
  • 1 replies
  • 0 kudos

Resolved! returns policy and website access

Anyone else have the the same problem I have had to complain in the end I purchased a phone for my daughter and got the wrong one . I wished to return the phone but there is no way of accessing the returns form on the 02 website you can find the form...

Danny10 by Level 1: Joiner
  • 516 Views
  • 2 replies
  • 0 kudos