Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask question...

Resolved! Complaints

Hi All, Would anyone be able to assist in providing contact for the directors office please? I am beyond fed up with the terrible customer service of o2. Funny thing is I’m not even a customer and this experience has cemented that I will never become...

Resolved! Ordered Airpod Max

Hi. I have ordered an Airpod Max via monthly repayments. I've been charged the upfront and also received the email for my contract however that was all about it. I am unable to take hold of O2 support via phone call and I'm not sure if I am still wai...

Resolved! Living in Tenerife

I now live in Tenerife I have a Spanish number on my phone for local calls but should I give up my English number we still go home to visit for about 2 months a visit

Resolved! Would my Apple Watch SE work in Australia?

I’ve got an Apple SE watch with cellular and I am off to Australia in October for two years. I’ll be buying an aussie sim out there so could I link it to my Apple Watch so the cellular still works? Or is this not possible?thankyou

Resolved! Phone taken by the police

My phone has been taken by the police after I was arrested. They say I will get it back in about two weeks. Am I allowed to get a new SIM in the meantime (I have a spare handset) - that will deactivate the SIM in the phone the police have.

Resolved! Can I share my data

Can I share my data with my partner who has a Samsung A40 on EE?

Resolved! New phone

Hi a have new phone but I wanted to stay with the old number .I got a sim carda with a new number.please help

Resolved! What number do I call to get messages

What is the number to call to get my messages

Resolved! My order

When is my order going to be here

Resolved! How do you report a dead spot in a place where it shouldn't be?

How do you report a dead spot in a place it shouldn't be. I have checked the coverage checker and it says there should be full 4G & 5G services. But in this place it comes up only 3G on my phone and when I try to access anything via my data doesn't ...

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