Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! My order

Hi there I just wondering why my order as not been shipped I ordered this about week best wishes kirsty Russell

Resolved! Didn’t receive my deposit back

I haven’t received my £275 deposit back after 3 months

Resolved! Stolen AirPods, looking for a replacement

My AirPods have been stolen and looking to see how much it would be to replace them, I pay a contract of £4.80 a month.

Resolved! phone repair

I need some help folks....my original Xperia L4 went for repair via 02 as the screen sensors were faulty. When it came back the handset had developed a new fault - no service. The SIM card is fine (I am having to use it in a dual SIM work phone at pr...

Pre-authorities refund

Hi; I’ve ordered an Apple Pencil on O2 accessories last week, and it looks still pending, so i contacted the stuff they said this transaction is unsuccessful, so my money will be automatically back to my account after 48H. But it’s 48h already I stil...

Resolved! Contact O2 advisor

Is there is possible finding a phone number where to ring and talk to a person? How do you contacting a O2 advisor or customer service?

Resolved! Cancelled Disney + 30/04...

...with an email confriming no access from 30/04. Why then is it still showing as a full bill on my upcoming bill?

Resolved! Amend order

I’ve just upgraded but want to amend my order to a different phone! Can I do this before it is processed?

Resolved! Replacement SIM for stolen phone.

Good evening all. Yesterday I reported that my Granddaughters phone had been stolen. I forgot to ask about a replacement SIM. Do you know if O2 send a replacement automatically or do I have to go back and ask for a replacement? Thank you.

Resolved! I am a new customer! Can I get a SIM card and a payout phone?

I am a new customer! Can I get a SIM card and a payout phone?

O2

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