Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Australia use

How do I get a connection in Australia and how much does it cost?

Resolved! Cancel contract

Hi, if the messaging centre doesn’t work, and if, when it did O2 wouldn’t talk to you regarding cancelling the contract - do you just stop paying?

Resolved! How do I chat to an agent

How do I chat to an agent

Resolved! 0300 numbers

Hi can someone tell me the latest rate for 0300 numbers? I'm wondering if there's any recent changes.

Resolved! Free OPPO band with A94 purchase

I recently purchased an OPPO A94 mobile phone from O2. When I purchased this I got a leaflet to claim a free OPPO band however when I go to the claim site neither the phone or O2 are listed when trying to make the claim. I have emailed the OPPO claim...

Resolved! My order

Hi there I just wondering why my order as not been shipped I ordered this about week best wishes kirsty Russell

Resolved! Didn’t receive my deposit back

I haven’t received my £275 deposit back after 3 months

Resolved! Stolen AirPods, looking for a replacement

My AirPods have been stolen and looking to see how much it would be to replace them, I pay a contract of £4.80 a month.

Resolved! phone repair

I need some help folks....my original Xperia L4 went for repair via 02 as the screen sensors were faulty. When it came back the handset had developed a new fault - no service. The SIM card is fine (I am having to use it in a dual SIM work phone at pr...

Pre-authorities refund

Hi; I’ve ordered an Apple Pencil on O2 accessories last week, and it looks still pending, so i contacted the stuff they said this transaction is unsuccessful, so my money will be automatically back to my account after 48H. But it’s 48h already I stil...

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