Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Static for one number

When I call one specific number (my husband) all he can hear is static but I can hear him clearly. All other numbers on my new phone are fine.

Q-2 by Level 1: Joiner
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Resolved! Change sim and keep number

Hi. I have a new handset and a new sim, to use this new sim and keep my old number, how do I do this. On the website it wants to send me activation codes but my old handset is goosed and doesn't work, so this sending codes business won't work. How do...

Fatpaul by Level 1: Joiner
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Resolved! Number

I have ordered a pay monthly SIM card but I have accidentally said that I don’t want to keep my old number.

Kev18 by Level 1: Joiner
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Resolved! Looks like I have been scammed by 02 Employee

I had issue with my sim in like 3 days sim, I was not able to get internet/ calls but had coverage so i visited 02 store to explain a employee attend to he said I needed ID and bank card I had it he proceeded to call 202 as well as input my card numb...

Robinho by Level 1: Joiner
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Resolved! Order status

Hi guys just wondering if anyone can help. I placed an order over a week ago but was waiting stock I've received an email tonight to say order is on its way but the app hasn't changed from order placed. Anyone else had this?

Clairew22 by Level 1: Joiner
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Resolved! Return help!!

Hi I’m hoping someone has some advice for me as I’m at my whits end!!I ordered my daughter a reconditioned phone on 19th December with a monthly contract sim, phone arrived and back camera was smashed you could only see this when trying to the use th...

Jodie14 by Level 1: Joiner
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MCK code

Hello! Sorry for this, but i do need an MCK as well! My husband will take my old phone, and he is not on O2! He tried to use that phone with another sim and seem to be now locked! Even that i had the NCK, it was not working so now, my okd phone is lo...

DianaM by Level 1: Joiner
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Resolved! False advertising

Hi there , I ordered a Xbox one from 02 on Thursday as the was going to be delivered the next day , I was billed instantly for this order only to find out that the review time was a lot more time than explained, still haven't heard or seen my home de...

Brad777 by Level 1: Joiner
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