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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by • Former Staff
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Resolved! Dongle data way too low!

My 02 dongle only gets speeds of up to 2.8mbs.. advertised up to 300mbs, if I got even 30mbs I would be happy. This currently is unfit for purpose. I tried contacting services but they are no use. What can I do. Don't believe I should be paying a can...

Resolved! International bolt on £3 a month problem

Hii have just added an international bolt on to my package for £3 a month to enable me to call France or Ireland a lot cheaper . I received a text to say the bolt on is active and in my account it’s active .However when I dial French or Irish landlin...

Bordeaux by • Level 1: Joiner
  • 748 Views
  • 1 replies
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Resolved! How to complain

I’ve tried to swap sims and it hasn’t worked. It’s impossible to contact me o2 to sort it out. Appalling service.

GJ3 by • Level 1: Joiner
  • 570 Views
  • 1 replies
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Resolved! Wrong Address

Hi there, Today I ordered an upgrade phone. I just realised this has been confirmed by DPD and will be sent to my old address. Is there any way I can change this? The contact centres have now closed for the evening.

ADT123412 by • Level 1: Joiner
  • 430 Views
  • 1 replies
  • 0 kudos

02 Connection Manager Download

I'm really struggling with the 02 PAYG Mobile Broadband - in fact, so much so, that top up is nearly impossible - I don't use a 02 dongle, I just have the SIM. But on Windows I get no method to browse to install connection manager, and as a result I ...

SiW by • Level 1: Joiner
  • 1601 Views
  • 1 replies
  • 0 kudos

Resolved! Discontinued tariffs and free Samsung galaxy tab A10 offer

Hi please help if a pay as you go tariff the big talker was discontinued by the network.But the sim card activation before date had not passed.Would the tariff still work?. Also does anyone know how to get the free Samsung galaxy tab A10 for free?. I...

Waffle by • Level 1: Joiner
  • 427 Views
  • 1 replies
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