Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Resolved! O2 did not change tariff

Changed from £10 bundle to £15 received confirmation text but when topped up they have added the £10 tariff not £15 all numbers tried are incorrect can’t open contact us for phone number or online chat can anyone help as I really need the £15 tariff ...

Kirstyuk by Level 1: Joiner
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Resolved! Ektra Data

Hello, I have a very important request if you can give me some internet because the package is over and I have a renewable one in a week and I will pay on Friday. Thanks in advance

Wiosna08 by Level 1: Joiner
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Resolved! Signal shocker

Was recommended the IPhone 12 over the 11 pro by one of o2’ helpful staff not knowing that the 12 had no 3G capability.. I live in Dorset, but travel fir work… so far my phone has failed me completely with internet in cities such as Bristol, Birmingh...

Zulu958 by Level 1: Joiner
  • 463 Views
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Open code

Please help i have a monthly contract and upgraded and are struggling to enter code. I have tried work and blue light nothing works. My local shop is closed for refurbishment. Nearest open is 45 miles. Tried customer services but they can't help. Onl...

Rum by Level 1: Joiner
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Resolved! Sex worker using my number?

I've received 50+ texts in the last 48 hours asking me for sex services. All from different people - looks like my number has been used on a forum. I've blocked the numbers but the messages are still coming in from new numbers. What can I do???!

CP75 by Level 1: Joiner
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Resolved! Dongle data way too low!

My 02 dongle only gets speeds of up to 2.8mbs.. advertised up to 300mbs, if I got even 30mbs I would be happy. This currently is unfit for purpose. I tried contacting services but they are no use. What can I do. Don't believe I should be paying a can...

Resolved! International bolt on £3 a month problem

Hii have just added an international bolt on to my package for £3 a month to enable me to call France or Ireland a lot cheaper . I received a text to say the bolt on is active and in my account it’s active .However when I dial French or Irish landlin...

Bordeaux by Level 1: Joiner
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Resolved! How to complain

I’ve tried to swap sims and it hasn’t worked. It’s impossible to contact me o2 to sort it out. Appalling service.

GJ3 by Level 1: Joiner
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Resolved! Wrong Address

Hi there, Today I ordered an upgrade phone. I just realised this has been confirmed by DPD and will be sent to my old address. Is there any way I can change this? The contact centres have now closed for the evening.

ADT123412 by Level 1: Joiner
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