Other Products and Services
Ask the community questions about any other products and services.
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Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Apple Watch cellular not setting up

This Keeps coming when I try to setup Apple Watch yes I did have a previous airtime plan but I cancelled that long ago now it’s stuck on this message. We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you d...

Niki3 by Level 1: Joiner
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Resolved! o2 Impersonation fraud/identity theft

Hello o2 community,I have a sim only plan with o2 which i am using with an old iPhone 7. On 29.11.22, I received 2 default letters from o2 stating that I have been in breach of a credit agreement loan of £1,619.00. The credit agreement was taken out ...

Resolved! O2 Entity Impersonation

Salutations, O2 is being impersonated and dialed from: +44 131 543 8528, Edinburgh, Scotland my iPhone tells me this phone number is based. The woman who spoke to me was named Sophie if my memory is sound. They offered an iPhone silver 14 pro max wit...

Bpottery9 by Level 1: Joiner
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Stores with 360 account access

Hi everyone. Does anyone know where I can find out which stores have access to customers accounts on the 360 system. I can't switch up in any of the stores near me because they don't have it and it's a nightmare them trying to do it over the phone.

MK11 by Level 1: Joiner
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Resolved! Visual Voicemail…..is it as impossible to activate as it’s seeming?!

Hi guys, I’ve been on hold 3 chuffing times this evening, being forced to listen to the god awful hold music only to get cut off 3 times as soon as I say I want to activate visual voicemail. I can’t find any iData bolt on, I’ve been told to call 1750...

Thom11 by Level 1: Joiner
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Resolved! change phone number

If this is the wrong board I apologise.I'm in the process of buying a new phone and handing the old one on to my wife. The current phone has one of the old Essential sims in it which came via TalkTalk.I want to keep the same number that I have now wi...

£100 VOUCHER

RECENTLY PURCHASED A APPLE WATCH AND WAS PROMISED A £100 VOUCHER AS PART OF THE INCENTIVE. AS OF NOW I HAVE RECEIVED NOTHING DOES ANYONE KNOW HOW LONG IT TAKES FOR THE VOUCHER TO ARRIVE?

KERRDO by Level 1: Joiner
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Resolved! Old number retrival

I moved from 02 a few months ago. Requested to port my old number. New provider won’t tell me what the issue is despite escalation and complaints. But I don’t have the number or even a sim that works. If I came back to O2 can I get my old number back...

Tkay10r-_ by Level 1: Joiner
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