Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Keep my number service not working

Hi, I have recently joined O2 as a Pay Monthly customer, I submitted the keep my number form on 24th March to carry my old number over, I got a confirmation on the site that I will be switched in two working days time (as I submitted after 5 pm) but ...

Resolved! Honor 70

Hi,Does anybody know if o2 support the Honor 70 for WiFi calling?I understand that they have a set device list for WiFi calling or you need to have O2 firmware. I just can't seem to find any information about O2 and Honor. Thanks in advance.

Resolved! Headphone order

When I took out my contract it came an offer of the Samsung pro2 headphones. Finally got my code and ordered them but now DHL have lost them. How do I speak to a human at o2 to resolve this issue? Thanks

Exasperated

Anyone got an email for head of complaints at 02. Or MD? Thanks

Resolved! My spend cap

Where can I find my spend cap?

Resolved! Retrieve an ancient Text thread - How to

Hi, Is there anyway I can retrieve a thread of text messages (sent to one mobile number only - I still have the number - it is still in use by that owner). Sent on my Samsung Messages app about 5 to 6 years ago. Sent over time on my two previous Sams...

Resolved! Online purchase

Need help with an online purchase

Resolved! New upgrade

Hi , I would like to change the phone in the new upgrade .for iphone 14 pro max , not iphone 14 pro.

NO customer service

my o2 contract phone hacked, reported to o2. next day o2 gave PAC number to vodapahone for my o2 contract phone number. ten days later - despite numerous complaints and shop visits - NO resolution or outcome from o2. o2 has done NOTHING ! had to get ...

Resolved! Premium text

HiThere is some extra charges added in my o2 bills for premium text service. But I didn't activate it and don't know what kind of service is it.I want to deactivate this service and refund my money which I paid for this service. Thanks

O2

Forum Posts