Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
When I purchased my new phone I was told It came with 6 months free Apple Music. How do I access this? I haven't received any information from o2, and can't get an answer from the chat bot, and customer services is unavailable..? thanks for any help ...
Help - I have bought a new mobile and sim, decided to stop with 02, big mistake after 3 phone calls and bring told each time my new mobile will have my old number transferred over within 24 hours and it still has not happened. Any suggestions on how ...
Could you message me regarding an order please
Hi there, On your monthly bill under ‘UK browse and download’ should there be 2 or sometimes 3 of the same dates for data usage. For instance instead of 01 March 23, 02 March 23 etc it has 01 March 23, 01 March 23, 02 March 23, 02 March 23 and so on....
Ive tried to get my query answered by the bot chat - no good. The live chat actually isn't live & I gave to wait fir a reply to an App I don't even have or want. i just want to speak to someone and my query could be answered in a jiffy. what's the ph...
Hi. I have very poor signal at my house but it used to be very good. I have reported it but the signal is still so bad I sometimes have to leave my house & go outside when I am talking on the phone otherwise it keeps cutting out
I recently got a call from one of the people from O2 offering a new line that will allow me to have 100GB and i have to pay 16 pounds each month i agreed to that but i never received the new Sim Card the next month they continued to direct debit my a...
Hi, i am receiving messages that my account is overdue, but the debit order went off my account. Can you see why?
Hey there! I've just received a very suspicious email from o2@express.medallia.eu. They say: 'Thanks for checking in to get help. We’d love to ask you a few questions about your recent experience.' ... only that I haven't used any help services for o...
Hello,My phone was stolen last night, could you please block phone access
