Get Help with Other Products and Services

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Resolved! Home broadband

Hello all. Does anyone know if o2 do home broadband?

Resolved! sim 1 not provisioned

Can anyone help me??? I've been waiting for nearly a month now for my service to be fixed.I moved to O2 from Tesco Mobile last month, I filled in an online form to keep my old number, it was transferred over normally and I continued to use it on O2 f...

No services

Lost phone at beginning of week & contacted o2 to have bar placed on phone, phoned o2 following day as found phone and asked to have bar lifted, they said it would be up to 24 hrs before I could use services again, 24hrs later there was still no chan...

Why is getting a refund from o2 so painful???

Like the title says...like an idiot, I ordered an Apple Watch from o2...I've already got two lines, but was asked to pay a £150 deposit...got the watch, didn't like it, returned it within 3 days. That was back in FEBRUARY! O2 acknowledged at the begi...

Resolved! Spend cap

Spend cap help as it’s not working

Resolved! Free gifts

Got a Google pixel pro 7 . How do I claim the ear buds and watch?

Resolved! repair

i recently sent my phone to o2 for a repair, but after checking the repair tracker it says that they have had to exchange my phone. so they have pretty much closed the job and are sending my phone back to me. But i've had no quote or anything emailed...

Resolved! Payment screen crashed, money gone - no confirmation

Did a payment of 555 gbp (deposit + upfront). But website crashed at the last page. Didn't recieve any email for confirmation and it's more than 5 days now, I've not recieved my money back. Please help

Trouble porting number from old sim to new sim

Hi , looking for help please.I have tried to get o2 to move my current number from my old pay monthly sim to a new payg o2 sim. Contract finished so currently paying on a rolling basis for airtime. I have submitted this request on the phone (twice) a...

Resolved! Re: Roaming on O2 - All you need to know

Hi , can anyone suggest a good esim contract for use in Rome \ Italy, my daughter is au pair’ing out there from august, she’ll be over there for longer than the 63 days so needs a local carrier. cheers

O2

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