applying discount to my airtime bill

[Sash]

My O2 refresh restarted, however the company discount I had has not carried over and has resulted in an increase in my first bill.  I want to reapply the discount (i do have a code) how do I do this? My 
O2 does not allow for applying the discount.

[Cleoriff · Accepted solution]

@Sash 

Follow the info here

Guide: O2 Open & Friends and Family discounts - How to sign up 

[O2Leyla]

Hello, Sash please refer to link posted above also the discount can only be applied within the first 28 days so please make sure of this.

Hope this helps.

[Martin-O2]

Let us know if you need any more help with this @Sash and welcome to the community!