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Wrong Address

ADT123412
Level 1: Joiner
  • 1 Posts
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Registered:

Hi there,

 

Today I ordered an upgrade phone. I just realised this has been confirmed by DPD and will be sent to my old address. Is there any way I can change this? The contact centres have now closed for the evening.

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madasaf1sh
Level 78: King of Kings
  • 12334 Posts
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Registered:

@ADT123412 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255  they open at 8am tomorrow morning, as there is no way to do this is they are closed tonight...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12334 Posts
  • 77 Topics
  • 3257 Solutions
Registered:

@ADT123412 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255  they open at 8am tomorrow morning, as there is no way to do this is they are closed tonight...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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