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Worst company

Cc11
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Do not give a penny to this company. I sent x2 iPhone 13’s back within the cooling off period due to the worst customer service I’ve ever seen. I recorded the delivery back to the to prove they’d sign for them. Them again phone after receiving a letter saying they would need to recover £1500 plus. The agent assured me that this would not happen. Guess what. X2 £786 has just [Removed] off from my account. Be warned this is the worst mobile phone company in the world !!!!!!!!

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pgn
Level 58: Overseer
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Seems things have gone a bit pete-tong for you, @Cc11 - @O2Lisa will be on shortly, maybe she can help out - many of the processes you mention are automatic, keep an eye on your mailbox after 8am. 🤞

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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O2Lisa
  • 617 Posts
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Morning all, thanks for the tag @pgn.

I am so sorry to hear this @Cc11, I'll message you privately and look in to this for you.

My working hours are Monday - Thursday 08:00 - 18:00
Any messages sent outside these time will be responded to on my return.
Thanks slight_smile

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