My wife has received a call on her O2 phone from a 0333 number last Thursday, she was stupid enough to log into her account give them a code, and her PAC when it came as text. Queue today and here phone number is no longer working on her SIM card.
We have phone O2 twice, been on hold 30+ minutes, gotten through to customer services who have asked loads of details, and in the end both times hung up. We have asked to be put through to a fraud line, but they both said they could deal with it.
Now when ringing up and putting my wifes number in it states the customer services are no longer available and puts through to emergency number but not fraud....
HELP! O2 customer services seem pretty useless!
