on 31-01-2019 14:38
Hi all, I hope you can help me. I am tring to sort out a complain since June last year, Not O2. I have made many calls to 0800 numbers over the previous months, but none of these calls are showing in my call history. I now need to retrive the dates and times of these calls, can anyone help?
on 31-01-2019 14:42
@Theresa As 0800 calls are free, I believe they don't appear because there would be nothing to dispute regarding a charge to those numbers.
on 31-01-2019 14:46
Your phone log would normally group all calls to an 0800 number, at least it does on my android. It gives time, date and length of call.
on 31-01-2019 15:02
@Theresa I would try calling customer service on 202.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)