Solved: Re: Where to find placed orders

Anonymous · ‎13-10-2016

I have purchased a Bluetooth Speaker of the Online store and upon completing the order I was advised that I would receive an email confirming this. It has now been a few hours since I purchased and have not received any email to confirm this, I cannot see anywhere on the O2 website either to confirm my purchase? Anybody got any ideas where I could see my purchase?

The O2 site really messy and never anyone fo online chat 😞

jonsie · ‎14-10-2016

Hi @Anonymous

Sign into My O2 on a PC and then scroll down to recent orders.

If there is nothing showing then call customer service early morning

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎14-10-2016

Hi @Anonymous

Sign into My O2 on a PC and then scroll down to recent orders.

If there is nothing showing then call customer service early morning

Contact us

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-10-2016

CS opens at 8.00am
You won't get hold pf anyone at midnight.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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