Where is Live Chat?

[Jung]

I'm open it again, but I don't know how to access it:

[pgn]

It usually pops up if you are in the online O2 shop or near the foot of this page, @Jung :

https://www.o2.co.uk/help

Good luck. 

[Elly]

I cannot live chat and 202 keeps hanging up on me. I wish to end my contract expiring on 22 June 20 and need a pac code but need to know when to do this without penalties. I need advice but 02 is not there

[pgn · Accepted solution]

Many more numbers to call in this Guide: Coronavirus Community Help and Support, @Elly You can also Skype to some of them. This one, 0800 587 4005, seems to yield best results.

Also PAC code info here, while you are waiting: Guide: How to get your PAC [June 2021 Update] and info on charges here: Guide: Cancelling Your Contract