Solved: Re: Where do I find a telephone number to call 02

Max135 · ‎21-03-2023

Ive tried to get my query answered by the bot chat - no good. The live chat actually isn't live & I gave to wait fir a reply to an App I don't even have or want.
i just want to speak to someone and my query could be answered in a jiffy.
what's the phone number ???

Bambino · ‎21-03-2023

@Max135 Other numbers to try: 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

View solution in original post

Enlli · ‎21-03-2023

If you are pay monthly then 202 from your handset or 0344 809 0202 from any othet

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Bambino · ‎21-03-2023

@Max135 Other numbers to try: 0800 902 0217 or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2

MI5 · ‎21-03-2023

@Max135

Extensive help guide here Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Breanna · ‎23-03-2023

Did you get in touch with O2 @Max135?

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