Where are my headphones?

[DaBiscuit]

Hello there.

I recently took advantage of the Sony Xperia II 5G deal with the free wireless headphones worth 250 pounds, but I am yet to receive them nor have I had any communication about them.

Could someone please advise as to how I will get these?

Thank you

[MI5]

@DaBiscuit 

You must claim them.

How to here:

Claim free Sony headphones worth £250. Ends 2 December.

Sony WH-H910N Headphones Promotion – Promoter: Sony Europe B.V. UK residents only. Purchase a new Sony Xperia 5 Mark 2 direct from O2 between 12.10.20 and 02.12.20 on any O2 tariff (“Qualifying Purchase”) and claim one pair of Sony WH-H910N Headphones (“Gift”) by redemption. Redeem at www.xperiarewards.co.uk/headphoneoffer (“Website”) and upload proof of purchase and provide all other required information. Participants must redeem between 12.10.20 and 16.12.20. Max. 1 Gift per participant irrespective of number of Qualifying Purchases. Gift dispatched to an address in the UK from 28 days of purchase. See Website for full terms. £250 based on RRP of Gift on www.sony.co.uk and correct as of 27.08.20. Subject to availability, while stocks last. No cash or alternatives. Damaged or lost redemption vouchers will not be replaced. Offer may be withdrawn or amended at any time. Change of mind policy applies to Qualifying Purchase and Gift as a bundle. If you return the Qualifying Purchase without the Gift you will be charged the standard retail price for the Gift. Internet access is required.