Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Posts: 83,136
Topics: 577
Solutions: 4,084
Registered: ‎04-01-2009

What????

Err...no I didn't...customer service says don't worry. ..I'm worried and will be constantly checking...I did order the the S2 Gear but what the hell? 

 

Screenshot_2016-04-20-19-17-59.png

Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: What????

[ Edited ]

Oh for gods sake Steve...you better get on the phone now Crazy

Apologies I see you have been on the phone and you were told not to worry....??? Stupid, absolutely stupid...

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 83,136
Topics: 577
Solutions: 4,084
Registered: ‎04-01-2009

Re: What????

If I hadn't ordered something I would be worried beyond belief but they assured me nothing has changed. I will however be checking by the hour....

Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: What????

Good job we got you signed up to Action Fraud....Rolleys

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 69: Guiding Light
Posts: 16,515
Registered: ‎31-03-2010

Re: What????

@jonsie Just to be on the safe side, and to make you feel less anxious, change your password.

I DO NOT WORK FOR O2



Funniest-Thread-2
Posts: 113,940
Topics: 568
Solutions: 15,330
Registered: ‎04-04-2012

Re: What????

I never did find out why I got that random text asking me to call cs either - weird goings on with o2 lately!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: What????

The one from priority moments number?



Posts: 83,136
Topics: 577
Solutions: 4,084
Registered: ‎04-01-2009

Re: What????


@viridis wrote:
The one from priority moments number?

Yes but I had to call as the online process wouldn't accept the priority code.

Posts: 13,405
Topics: 83
Registered: ‎14-01-2014

Re: What????

Shocker.



Posts: 83,136
Topics: 577
Solutions: 4,084
Registered: ‎04-01-2009

Re: What????

Full story....I was in the pub on Monday and, like you do after a few sherbets, had this urge to treat myself and order the watch before I leave this land and my wife puts a stop to my spending on myself. So... get the priority code to order online as I'm too hissed to drive into town....invalid code!!

Go on, be a devil and use live chat. Went very well considering I was typing on the phone and seeing double letters on the keypad. Oberde (honest that was his/her name) assured me they could help by transferring the chat to a special department....yeah ok I know....

Anyway, Kurstine upside downsmileywinkSmiley Happy asked me for the code and promised they would send me a valid code to use online via email....Thoughful

As you guessed I was still waiting 48 hours later so I rang up this afternoon, again from the pub and expected to be told that Priority was instore only. But no, the young lady took the order after giving her the Priority code with no problem, very impressed. All done from the comfort of the bar stool Smiley Happy

Mind you it will no doubt be out of stock ......