Solved: What have I bought that is charged to my phone

Anonymous · ‎28-12-2016

Hi. I was notified by text that I bought something and charged it to my phone. Could you tell me what I was supposed to have bought and how much was it, I don't remember buying anything.

MI5 · ‎28-12-2016

Hi @Anonymous
We can't access accounts on here but you could call CS http://www.o2.co.uk/contactus or look in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-12-2016

Hi @Anonymous
We can't access accounts on here but you could call CS http://www.o2.co.uk/contactus or look in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎28-12-2016

Was notified I bought something and charged it to my phone, I don't remember buying anything and wouldn't charge it to my phone. Can you let me know what I was supposed to bought?

Anonymous · ‎28-12-2016

@Anonymous We are not customer service but please follow the advice given by @MI5. You may have clicked on a link possibly on a social media site

MI5 · ‎28-12-2016

See answer above @Anonymous

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-12-2016

Have you been overseas within the last month @Anonymous?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎30-12-2016

It will show under your billing section in MyO2. Or call customer services for assistance with regards to unknown charges to your account. They'll sort it for you.

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