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Level 1: Joiner
Posts: 2
Registered: ‎03-02-2014

What has happened to my free headphones

[ Edited ]

Why haven't I received my free head phones?

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Posts: 100,623
Topics: 547
Solutions: 12,805
Registered: ‎04-04-2012

Re: What has happened to my free headphones

[ Edited ]

@Dek 

You need to claim them https://www.samsung.com/uk/galaxys-preorder/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 2
Registered: ‎03-02-2014

Re: What has happened to my free headphones

I did claim them when I bought my S10 3 months ago.
Highlighted
Posts: 100,623
Topics: 547
Solutions: 12,805
Registered: ‎04-04-2012

Re: What has happened to my free headphones

@Dek 

You need to chase Samsung as it isn't an O2 promotion

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)