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What has happened to my free headphones

Dek
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on ‎17-04-2020 17:49 - last edited on ‎17-04-2020 18:42 by Moderator

on ‎17-04-2020 17:49 - last edited on ‎17-04-2020 18:42 by Moderator

Why haven't I received my free head phones?

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MI5
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on ‎17-04-2020 18:30 - last edited on ‎17-04-2020 18:42 by Moderator

on ‎17-04-2020 18:30 - last edited on ‎17-04-2020 18:42 by Moderator

@Dek 

You need to claim them https://www.samsung.com/uk/galaxys-preorder/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Dek
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on ‎22-05-2020 17:18

on ‎22-05-2020 17:18

I did claim them when I bought my S10 3 months ago.
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MI5
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on ‎22-05-2020 19:08

on ‎22-05-2020 19:08

@Dek 

You need to chase Samsung as it isn't an O2 promotion

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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