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Weird text from 02-UK

Anonymous
Not applicable
Hi, I’ve just received a text from o2-UK which I believe is a fake. The text read:

O2 Ref: Site No. RT02B022. Your security code is 8281. If you're not in direct contact with O2, please call 202 now so we can protect your account. Thanks.

This is a scam I think think u as anyone knows it’s real? Be careful guys!
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MI5
Level 94: Supreme
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Call 202 immediately to confirm if there is any account activity as this is the confirmation text you receive when in store and they are looking to access your details on their computer.
It could just be a number input error, but best to check.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
Level 94: Supreme
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@AnonymousI have never heard of that one. Contact customer services and see what they say https://www.o2.co.uk/contactus

You could also report it via this route https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
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MI5
Level 94: Supreme
  • 152163 Posts
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Registered:
Call 202 immediately to confirm if there is any account activity as this is the confirmation text you receive when in store and they are looking to access your details on their computer.
It could just be a number input error, but best to check.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 7
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Anonymous
Not applicable

Looks like a text you receive in store when you are in the contract process or upgrade 

Message 4 of 7
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MI5
Level 94: Supreme
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Registered:
It is.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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Bambino
Level 86: Prestigious
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@Anonymous 202 is the legitimate number to call Customer Service from your mobile, so there's no harm in calling to check why you were sent that text.

I DO NOT WORK FOR O2



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Message 6 of 7
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Anonymous
Not applicable

@Anonymous Out of interest are you upgrading or just received it as possible fraud?

Message 7 of 7
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