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Watchdog: How do I block premium numbers?

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Anonymous
Not applicable

on ‎27-11-2014 20:19

on ‎27-11-2014 20:19

How do I block my phone from ever calling 09 premium rate numbers?

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Anonymous
Not applicable
In response to MI5

on ‎03-12-2014 13:53

on ‎03-12-2014 13:53

I've just been told by Chat that they can't block Premium Rate or International calls - it can only be done by Customer Services.  CS say that it isn't possible to block them on a PAYG account, and didn't seem to understand that with an automatic top up in place, it could still cost you until you report the phone stolen.

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MI5
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In response to Anonymous
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on ‎03-12-2014 13:57

on ‎03-12-2014 13:57

That is a problem with PAYG and auto top ups....
I've mentioned it before that it's as dangerous as a contract......
You would need to get on line and cancel your auto top up pronto.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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