Solved: Watch return

BossHondo · ‎03-05-2023

I need to return my Samsung watch 5. It's not what I wanted.

MI5 · ‎03-05-2023

How to arrange a return

Before you send your device back to us, it’s important that you’ve followed all applicable steps in the ‘Before you return your device’ section above.

If you bought your device or accessory in an O2 store:
- You’ll need to return it to a store. Find your nearest O2 store.
If you purchased online or over the phone:
- Contact us and let us know that you’d like to return or exchange your device or accessory.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎03-05-2023

@BossHondo

Guide here https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

BossHondo · ‎03-05-2023

Tried that. Need the actual contact info to let them know I want to return the watch. Does anyone have that info?

MI5 · ‎03-05-2023

How to arrange a return

Before you send your device back to us, it’s important that you’ve followed all applicable steps in the ‘Before you return your device’ section above.

If you bought your device or accessory in an O2 store:
- You’ll need to return it to a store. Find your nearest O2 store.
If you purchased online or over the phone:
- Contact us and let us know that you’d like to return or exchange your device or accessory.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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