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Waiting for a phone

Slock
Level 1: Joiner
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I’m waiting for my new phone it’s been a week and it’s still showing as not even with the courier - is this normal? Thanks 

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madasaf1sh
Level 78: King of Kings
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@Slock 

 

It is possibly out of stock, as a lot of phones are at the moment, or it 

 

You can try and get an update from Customer Services on 202 from an o2 phone or 0344 809 0202 from any other phone...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
Level 94: Supreme
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@Slock 

You will know the phone is on it's way when you receive an email from O2 to say it's been dispatched. Only then will you be able to track your order https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

Veritas Numquam Perit

Girl in a jacket
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