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Level 2: Apprentice
Posts: 11
Registered: ‎30-10-2016

Re: Voicemail

I have blocked my own number but still received a message as previously. in the past hour.

Thank you, Susan Jenkins

Posts: 88,545
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: Voicemail message from own phone

See here @susanj 

 

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,355
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Voicemail message from own phone

Silly question but have you tried dialling 1760 to turn off voicemail?

Level 2: Apprentice
Posts: 11
Registered: ‎30-10-2016

Re: Voicemail message from own phone

I have turned off my messaging service and blocked my own phone number and I am still getting a voicemail message from my own phone number. The last one came an hour ago. I've given up, just ignoring the message.

Thank you, Susanj.

Posts: 70,355
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Voicemail message from own phone

That must be so annoying. I would guess it's an app so I would look at the permissions that the apps have.

Level 2: Apprentice
Posts: 11
Registered: ‎30-10-2016

Re: Voicemail

Thank you for everyone's suggestions.

My voicemail message has been turned off and I have blocked my number.

I have been on the O2 chat line twice and followed their instructions etc. to no avail.

 I am still getting the message:

 

(Symbol) Phone services- 10m     (time in minutes or hours, last one 10minutes ago, changes daily)

New Voicemail

Dial (own mobile phone number)

 

Thank you, Susan J.

 

 

Posts: 88,545
Topics: 534
Solutions: 11,467
Registered: ‎04-04-2012

Re: Voicemail

What number are these messages coming from?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 2: Apprentice
Posts: 11
Registered: ‎30-10-2016

Re: Voicemail

Thank you for all your suggestions.
I tried blocking my number, turning voice mail off etc. to no avail.
Then about a week ago the symbol disappeared and I am getting no more messages.

I had turned voice mail back on by then.

Thank you again for all your contributions.
Susanj.

Level 2: Apprentice
Posts: 11
Registered: ‎30-10-2016

Re: Voicemail

The symbol eventually went but has now reappeared. I am just going to ignore it. 'It' tells me I have got a message from my own phone number. It still appreared when the answering service was switched off and I blocked my own number.
Thank you for all your  suggestions.
Susanj.

Posts: 70,355
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Voicemail

The voicemail wuld have expired, hence the reason for the notification disappearing.