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Voicemail

susanj
Level 2: Apprentice
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I am getting frequent messages saying I have a new voice mail message from my own mobile phone number.
Why is this? The last one was 23 minutes ago. I don't dial voice mail, no point.
Any suggestions and help would be welcome please.
Thank you, Susan J.

Message 1 of 20
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susanj
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I have blocked my own number but still received a message as previously. in the past hour.

Thank you, Susan Jenkins

Message 11 of 20
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MI5
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See here @susanj 

 

https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 20
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jonsie
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Message 13 of 20
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susanj
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I have turned off my messaging service and blocked my own phone number and I am still getting a voicemail message from my own phone number. The last one came an hour ago. I've given up, just ignoring the message.

Thank you, Susanj.

Message 14 of 20
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jonsie
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That must be so annoying. I would guess it's an app so I would look at the permissions that the apps have.

Message 15 of 20
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susanj
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Thank you for everyone's suggestions.

My voicemail message has been turned off and I have blocked my number.

I have been on the O2 chat line twice and followed their instructions etc. to no avail.

 I am still getting the message:

 

(Symbol) Phone services- 10m     (time in minutes or hours, last one 10minutes ago, changes daily)

New Voicemail

Dial (own mobile phone number)

 

Thank you, Susan J.

 

 

Message 16 of 20
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MI5
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What number are these messages coming from?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 20
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susanj
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Thank you for all your suggestions.
I tried blocking my number, turning voice mail off etc. to no avail.
Then about a week ago the symbol disappeared and I am getting no more messages.

I had turned voice mail back on by then.

Thank you again for all your contributions.
Susanj.

Message 18 of 20
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susanj
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The symbol eventually went but has now reappeared. I am just going to ignore it. 'It' tells me I have got a message from my own phone number. It still appreared when the answering service was switched off and I blocked my own number.
Thank you for all your  suggestions.
Susanj.

Message 19 of 20
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jonsie
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The voicemail wuld have expired, hence the reason for the notification disappearing.

Message 20 of 20
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