cancel
Showing results for 
Search instead for 
Did you mean: 

Voicemail etc.

Calspickman
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Is anyone having a peroblem with voicemail and customer support Number. If I dial 901 for voicemail it immediately drops displaying "call ended" and the same if I dial 202.Wish I had never got involved with O2

Message 1 of 4
479 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:

@Calspickman 

It's because you have a zero spend cap, regardless that the calls are free.

Ask O2 to increase it to £5 and you'll be fine.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
476 Views

Enlli
Level 65: Ultra-cool
  • 6673 Posts
  • 49 Topics
  • 1493 Solutions
Registered:

This has come up a few times

Try the following 

Try dialling ##002#. This is the short code to cancel all diverts, including Voicemail 901. You then need to dial 1750 to switch voice mail back on 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 4
475 Views

Martin-O2
Former Staff
  • 8165 Posts
  • 772 Topics
  • 94 Solutions
Registered:

Hey @Calspickman did you manage to get this one sorted? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
440 Views