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Level 1: Joiner
JohnS02
Posts: 9
Registered: ‎17-03-2018
Accepted Solution

Voice mail

on ‎05-04-2018 08:44

I have a voice mail on my phone stating wrong number, so how do I delete this

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Cleoriff
Posts: 99,066
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Registered: ‎14-01-2013

Re: Voice mail

[ Edited ]

‎05-04-2018 09:09 - edited ‎05-04-2018 09:09

hi @JohnS02 All you need to know about Voicemail is here

https://community.o2.co.uk/t5/How-to-Guides/All-you-need-to-know-about-O2-Voicemail-901/ba-p/547712#...

Listen to the voicemail after calling 901 and choose he option to delete. Failing that call your own number from another phone, leave yourself a VM then when you delete it it should clear the other one...

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MI5
Posts: 115,706
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Re: Voice mail

[ Edited ]

on ‎05-04-2018 09:24 - last edited on ‎23-04-2019 11:59 by

What do you mean by “stating wrong number”?
Is the voicemail number wrong on your phone? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Marjo
Posts: 7,869
Registered: ‎23-07-2014

Re: Voice mail

on ‎05-04-2018 16:41

Hi @JohnS02 Smiley Happy Please do let us know how you're getting on with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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JohnS02
Posts: 9
Registered: ‎17-03-2018

Re: Voice mail

[ Edited ]

‎13-04-2018 08:39 - edited ‎13-04-2018 08:51

I did find and rang 901, which talked me through my voice mail messages and deleted as instructed, I have never used this number (901) before as I'm very new to O2.

 

What do you mean by “stating wrong number”?

 

Well that's a simple question and I will give a simple answer! it said on my phone that I had a wrong number voice mail. Now, wheather 'I' had made this call or not I just don't know. It could have been an out going voice mail call which, I was not aware I had made. In fact, I have never knowingly made a voice call in my life?

 

Well that's not quite true, I lived & worked in Africa for half my life and the only voice mail I ever made was with a drum.rofl

 

Thank you all for the most welcome feed back. However, I don't think it will be my last question, It's an age thing with me now.cool

 

Kind Regards:

 

John S.

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Cleoriff
Posts: 99,066
Topics: 765
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Re: Voice mail

on ‎13-04-2018 09:02

An age thing @JohnS02? Never mind, it gets to us all in time. (Already got me) joy

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jonsie
Posts: 84,044
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Registered: ‎04-01-2009

Re: Voice mail

on ‎13-04-2018 13:00

Better off with a drum.... 

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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Marjo
Posts: 7,869
Registered: ‎23-07-2014

Re: Voice mail

on ‎13-04-2018 16:41

Thanks for coming back to update us @JohnS02, much appreciated.

Please do feel free to post again if you have any other questions at any point that the community could help you with or if you just want to have a chat! Nice to have you here. Smiley Happy

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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JohnS02
Posts: 9
Registered: ‎17-03-2018

Re: Voice mail

on ‎26-07-2018 08:09

Well @jonsie them drums worked for me on many occations, it got my message across :-) Thanks

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