Virgin/o2 Installation

[MorgShep02]

My Virgin/o2 broadband was meant to be installed today, however, works need to take place outside the property in order for this to happen. I was told I would need the Installation fee of £35 on the day. Does this mean I now do not need the Installation fee until the new date given? Thanks! 

[madasaf1sh · Accepted solution]

@MorgShep02 

This is the wrong place to ask, you need to speak to Virgin on 0345 454 1111 or have a look on the Virgin Community 

https://community.virginmedia.com